Journal Articles


New Product Development and Innovation

  1. Chai, KH, Q. Wang, M. Song, J. Halman and A. Brombacher (2012), "Understanding competencies in platform-based product development: antecedents and outcomes". Journal of Product Innovation Management, Vol. 29, No. 3., pp. 452-472

  3. Ignatius, J., J. Yeap, T. Ramayah, KH Chai and M. Jantan (2012), "The Impact of Technological Learning on NPD Outcomes: The Moderating Effect of Project Complexity" Technovation, Vol. 32, No. 7-8, pp.452-463

  5. Chong, D., W. van Eerde, C. Rutte and KH Chai (2012), "Bringing Employees Closer: How Effective is Proximity on Communication when Teams Function under Time Pressure?". Journal of Product Innovation Management, Vol. 29, No. 2, pp. 205-215

  7. Chong, D., W. van Eerde, KH Chai and C. Rutte (2011), "A Double-Edged Sword: The Effects of Challenge and Hindrance Time Pressure on New Product Development Teams". IEEE Transactions on Engineering Management, Vol 58, No. 1. pp. 71-86

  9. Annapoornima M. Subramanian , KH Chai and Shefing Mu (2011), "Capability Reconfiguration Of Incumbent Firms: Nintendo In The Video Game Industry" Technovation, Vol 31, No. 5-6, pg. 228-239

  11. Christensen, C., CC Hang, KH Chai, and A. Subramanian (2010), "Managing Innovation in Emerging Economies: An Introduction to the Special Issue". IEEE Transactions on Engineering Management, 57, No. 1, pp. 4-8

  13. Lin J, KH Chai, and A. Brombacher, YS Wong (2009), “Optimal Overlapping and Functional Interaction in Product Development”, European Journal of Operational Research, Vol 196, No3, pp. 1158-1169

  15. Ojanen, V, Y Xin and KH Chai (2009), "Innovation management in technology-related knowledge-intensive business services", International Journal of Entrepreneurship & Innovation Management, Vol. 10, No. 2, pp. 162-177

  17. Lin J, K H Chai, Y S Wong and A. Brombacher (2008), "A Dynamic Model for Managing Overlapped Iterative Product Development", European Journal of Operation Research, Vol. 185, No. 1, pp 378-392

  19. Gao, X, J Liu, KH Chai and J Li (2007), "Overcoming 'latecomer disadvantages' in small and medium-sized firms: evidence from China". International Journal of Technology and Globalisation, Vol 3, No. 4, pp. 364-383

  21. Chai KH and Y Xin (2006), The Application of New Product Development Tools in Industry: The Case of Singapore, IEEE Transactions on Engineering Management, Vol 53, No 4, pp. 543 - 554

  23. Yap, C M, KH Chai and P Lemaire (2005), "An empirical study on functional diversity and innovation in SMEs". Creativity and Innovation Management, Vol. 14, No. 2, pp. 176-190.

  25. Thia CW, KH Chai, J. Bauly, Y. Xin (2005), An exploratory study of the use of quality tools and techniques in product development. The TQM Magazine, Vol. 17, No. 5, pp.406-424

    New Service Development and Innovation

  27. Jin, D, KH Chai and KC Tan (2014), "New Service Development Maturity Model", Managing Service Quality, Vol. 24, No. 1, pp. 86-116

  29. Jin, D, KH Chai and KC Tan (2012), "Organizational Adoption of New Service Development Tools", Managing Service Quality, Vol. 22, No. 3, pp.233 - 259. Highly Commended Paper Award Winner

  31. Ding Y, KH Chai (2012), "Effects of Customer Expertise on Spillovers between Products and Services: An Exploratory Study on Mobile Communications", Managing Service Quality, Vol 22, No. 1., pp.75-97

  33. Chai, KH, Y DING and Y XING (2009), "Quality and customer satisfaction spillovers in the mobile phone industry", Service Science, Vol. 1, No. 2, pp. 63-102

  35. Pilkington, A., K H Chai (2008) "Research Themes, Concepts and Relationships: A study of International Journal of Service Industry Management (1990 to 2005)", International Journal of Service Industry Management, Vol. 19, No. 1, pp. 83-108

  37. Zhang, J., K H Chai and K C Tan (2005) , “Applying TRIZ to service conceptual design: An exploratory study”, Creativity and Innovation Management vol. 14, No. 1, pp. 34-42

  39. Chai K H, J Zhang and K C Tan (2005), “A TRIZ-Based Method for New Service Design”, Journal of Service Research, Vol. 8, No. 1, pp. 48-66

    Knowledge Management and Bibliometrics Studies

  41. Wang B., KH Chai, Subramaniam, A. Roots and Development of Intellectual Property Management Research: A Bibliometric Review, World Patent Information, forthcoming

  43. Nebus, J. and KH Chai, (2014) "Putting the "Psychic" back in Psychic Distance: Awareness, Perceptions, and Understanding as Dimensions of Psychic Distance", Journal of International Management, Vol. 20, No. 1, pp. 8-24

  45. Chai KH and J. Nebus (2012), "Personalization or Codification? A Marketing Perspective to Optimize Knowledge Reuse Efficiency", IEEE Transactions on Engineering Management, Vol. 59, No. 1, pp.33-51

  47. Chai, KH and X. Xin (2012), "Understanding design research: A bibliometric analysis of Design Studies (1996-2010)", Design Studies, Vol. 33, No. 1, pp. 24-43

  49. Chai KH, CM Yap and X. Wang (2011), "Network Closure’s Impact on Firms’ Competitive Advantage: The Mediating Roles of Knowledge Processes", Journal of Engineering and Technology Management, Vol 28, No. 1, pp. 2-22.

  51. Chai K H, M Gregory and Y J Shi (2004), “An exploratory study of inter-firm process innovation transfer in Asia”. IEEE Transactions on Engineering Management, Vol. 51, no. 3, pp. 364-373

  53. Chai K H, M J Gregory and Y S Shi (2003), “Bridging islands of knowledge: A framework of knowledge sharing mechanisms”. International Journal of Technology Management, Vol. 25, no. 8, pp. 703-727

    Energy Efficiency and Management

  55. Chai K H and Baudelaire. C, “Understanding the Energy Efficiency Gap in Singapore: a Motivation, Opportunity and Ability Perspective", Journal of Cleaner Production, forthcoming

  57. Chai K H and C Yeo (2012), “Overcoming energy efficiency barriers through systems approach - A conceptual framework”, Energy Policy, Vol. 46, July, pp. 460-472

  59. ANG, BW and KH Chai, “Energy efficiency”, Encyclopedia of Environmetrics 2