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To reach me : Tel: (65) 6516-2203, Fax(65) 6777-1434, email: isegohtn@nus.edu.sg
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GOH Thong Ngee ("TN Goh")
Professor of Industrial & Systems Engineering
 
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THE QUALITY STORY

At the
Beginning:
Countless
Defects,
Endless
Faulty
Goods,
Huge
Inventory of
Junk,
Killing
Losses to
Management.
Now:
Overall
Productivity,
Quality and
Reliability via
Statistical
Techniques
Used
Very
Widely to
X'perience
Year-round
Zero-defect.

     
 
Source: Goh, T N, Taguchi methods: Some technical, cultural and pedagogical perspectives.
Quality and Reliability Engineering International, 9 (1993): 185-202.
 
     
  Interested in more? Please look up in: Goh, T N, The role of statistical design of experiments in Six Sigma: perspectives of a practitioner. Quality Engineering, 14 (2002): 661-673.  
     
 
 
 
Please enjoy a submission by Stella (December 2007):

Analyzing
Bags of
Control charts,
Data records,
Emphirical results and
Failure rates
Gradually
Heightens
Improvement opportunities  ... 
Just
Knowing
Laborious
Methods does
Not always
Overcome
Problems:
Quality issues
Require use of
Statistical
Techniques and
Understanding of
Variation before a procedure
Works;
X'perience would
Yield
Zillion benefits.

 
     
     
     
Page updated on 18 Dec 2007